Terms & Conditions Of Trade

Customer Service

All courses/holidays provided by Creative Vacances are arranged with great care and with the benefit of long experience regarding activities and accommodation

However if any course/holiday supplied by Creative Vacances is deemed unsatisfactory then please notify us immediately. Adverse conditions may occur which are beyond our control.

Booking Terms

Your booking is made with Creative Vacances of 8 Route de la Moreau, La Moreau, 17770 Bercloux, France.

Creative Vacances holidays run with a minimum of 4 participants. In the unlikely event of Creative Vacances cancelling a course 4 weeks notice will be given and all money refunded to the client. We would advise all clients to have their own holiday/holiday cancellation insurance.

If you are prevented from proceeding, you may transfer your booking to any other appropriate person free of charge, provided that you give reasonable notice before the departure date and that there are no other changes to the booking details.
The itineraries shown are for guidelines only and may not be always strictly adhered to.
All participants must be adequately insured in case of any sickness, injury or accidents, however caused and necessity for customer cancellation.

A booking is accepted with payment of £150 per person non-returnable deposit. On receipt of this you will be sent a letter of confirmation. The balance is payable eight weeks before departure. If it is not paid by this date, we reserve the right to cancel the booking.

If you have to cancel, the following charges will apply:
4-8 weeks before course – 60%
2-4 weeks before course – 80%
2 weeks or less before course – 100%
If the course is disrupted beyond the control of Creative Vacances (eg force majeure), any additional expenses incurred through delay, disruption or accident shall be borne by the client.

Any medical condition must be declared at the time of booking.
Any client / clients causing disruption, disturbance, damage or annoyance to other clients, leaders, property or third parties will be expelled from the course with no refund. This includes any client who fails to advise us of a medical condition or disability which prevents their full participation in the course.
Once your deposit has been received and you have signed the booking form, you have implied acceptance of the above conditions.

Payment

A deposit of £150 per person is due within 10 days of booking.

You can pay by cheque, bank transfer or Paypal.
Any cheques to be made payable to C Trotter ( not Creative Vacances) and sent to 8 Route de la Moreau, La Moreau, 17770 Bercloux, France.
You will be sent confirmation.

The final balance will be due 8 weeks before the commencement of the course.
We will give discounts for any booking of 6 or more people. Please email or phone for further details.

Privacy Policy

We do not retain your details for any purpose other than expressly stated and specifically as required to trade. We specifically do not pass on your contact or personal details to third parties without your permission.

Links

Any links shown on this web site to other web sites are provided for your interest only and Creative Vacances has no control over such sites and thus no responsibility or liability for their content; nor do links to other sites imply any endorsement of their content.

Creative Vacances Property Rights

All material on this web site is © Creative Vacances or is reproduced with the copyright owner’s permission. Material and information may not be used elsewhere in any form without the express written permission of Creative Vacances.